What is eXpert Manager.exe?
eXpert Manager.exe is part of Messenger and developed by Avanquest Software according to the eXpert Manager.exe version information.
eXpert Manager.exe's description is "Messenger service"
eXpert Manager.exe is digitally signed by Avanquest UK Ltd.
eXpert Manager.exe is usually located in the 'C:\Program Files (x86)\eXpert PDF 12 Manager\eXpert PDF 12\' folder.
Some of the anti-virus scanners at VirusTotal detected eXpert Manager.exe.
If you have additional information about the file, please share it with the FreeFixer users by posting a comment at the bottom of this page.
Vendor and version information [?]
The following is the available information on eXpert Manager.exe:
| Property | Value |
|---|---|
| Product name | Messenger |
| Company name | Avanquest Software |
| File description | Messenger service |
| Internal name | Messenger |
| Original filename | Messenger |
| Legal copyright | © 2018 Avanquest Software |
| Product version | 12.0.4.583 |
| File version | 12.0.4.583 |
Here's a screenshot of the file properties when displayed by Windows Explorer:
| Product name | Messenger |
| Company name | Avanquest Software |
| File description | Messenger service |
| Internal name | Messenger |
| Original filename | Messenger |
| Legal copyright | © 2018 Avanquest Software |
| Product version | 12.0.4.583 |
| File version | 12.0.4.583 |
Digital signatures [?]
eXpert Manager.exe has a valid digital signature.
| Property | Value |
|---|---|
| Signer name | Avanquest UK Ltd |
| Certificate issuer name | COMODO RSA Code Signing CA |
| Certificate serial number | 53f855c624b68eeb067cb575f3ad1657 |
VirusTotal report
1 of the 73 anti-virus programs at VirusTotal detected the eXpert Manager.exe file. That's a 1% detection rate.
| Scanner | Detection Name |
|---|---|
| DrWeb | Program.Unwanted.3245 |
Sandbox Report
The following information was gathered by executing the file inside Cuckoo Sandbox.
Summary
Successfully executed process in sandbox.
Summary
{
"file_created": [
"C:\\Program Files (x86)\\eXpert PDF 12 Manager\\eXpert PDF 12\\service.log"
],
"directory_created": [
"C:\\Program Files (x86)\\eXpert PDF 12 Manager\\eXpert PDF 12"
],
"dll_loaded": [
"kernel32",
"api-ms-win-core-fibers-l1-1-1",
"api-ms-win-core-localization-l1-2-1",
"api-ms-win-appmodel-runtime-l1-1-1",
"api-ms-win-core-synch-l1-2-0",
"ext-ms-win-kernel32-package-current-l1-1-0"
],
"regkey_opened": [
"HKEY_CLASSES_ROOT\\AppID",
"HKEY_LOCAL_MACHINE\\SOFTWARE\\Classes\\AppID\\{8E3BE4A4-ADA5-4E71-A24E-EBBEB81F2B47}"
],
"file_written": [
"C:\\Program Files (x86)\\eXpert PDF 12 Manager\\eXpert PDF 12\\service.log"
],
"file_exists": [
"C:\\Program Files (x86)\\eXpert PDF 12 Manager",
"C:\\Program Files (x86)\\eXpert PDF 12 Manager\\eXpert PDF 12\\",
"C:\\Program Files (x86)\\eXpert PDF 12 Manager\\eXpert PDF 12"
],
"regkey_read": [
"HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows NT\\CurrentVersion\\GRE_Initialize\\DisableMetaFiles",
"HKEY_LOCAL_MACHINE\\SYSTEM\\ControlSet001\\Control\\Nls\\CustomLocale\\en-US",
"HKEY_LOCAL_MACHINE\\SYSTEM\\ControlSet001\\Control\\Nls\\ExtendedLocale\\en-US"
]
}Dropped
[
{
"yara": [],
"sha1": "b3f8e919f3d6c75c843617278cfcc0fd3fd4d0e1",
"name": "95e4a7072a761c37_service.log",
"filepath": "C:\\Program Files (x86)\\eXpert PDF 12 Manager\\eXpert PDF 12\\service.log",
"type": "data",
"sha256": "95e4a7072a761c37dc8f1f3d3cd05e0ef04bef5ef8ffd5193dd05d64ee37bd59",
"urls": [],
"crc32": "CCB63F67",
"path": "\/home\/hpuser\/.cuckoo\/storage\/analyses\/5617\/files\/95e4a7072a761c37_service.log",
"ssdeep": null,
"size": 428,
"sha512": "c411c222599f3c8eddad8b23c14948c3cf5cdeac773a801290e14c735ee0fa6d576f0e3d4f87b5b03b2f0d0ac606c1db804e83539fb05483ff8c9456acc59373",
"pids": [
1664
],
"md5": "6947b71b662752c77215e42f8c20d48c"
}
]Generic
[
{
"process_path": "C:\\Users\\cuck\\AppData\\Local\\Temp\\6e7a94ee0e1162cd50c7563f1caaf0aa969df48dc06d2cb29526bc3cf737107c.bin",
"process_name": "6e7a94ee0e1162cd50c7563f1caaf0aa969df48dc06d2cb29526bc3cf737107c.bin",
"pid": 1664,
"summary": {
"file_created": [
"C:\\Program Files (x86)\\eXpert PDF 12 Manager\\eXpert PDF 12\\service.log"
],
"directory_created": [
"C:\\Program Files (x86)\\eXpert PDF 12 Manager\\eXpert PDF 12"
],
"dll_loaded": [
"kernel32",
"api-ms-win-core-fibers-l1-1-1",
"api-ms-win-core-localization-l1-2-1",
"api-ms-win-appmodel-runtime-l1-1-1",
"api-ms-win-core-synch-l1-2-0",
"ext-ms-win-kernel32-package-current-l1-1-0"
],
"regkey_opened": [
"HKEY_CLASSES_ROOT\\AppID",
"HKEY_LOCAL_MACHINE\\SOFTWARE\\Classes\\AppID\\{8E3BE4A4-ADA5-4E71-A24E-EBBEB81F2B47}"
],
"file_written": [
"C:\\Program Files (x86)\\eXpert PDF 12 Manager\\eXpert PDF 12\\service.log"
],
"file_exists": [
"C:\\Program Files (x86)\\eXpert PDF 12 Manager",
"C:\\Program Files (x86)\\eXpert PDF 12 Manager\\eXpert PDF 12\\",
"C:\\Program Files (x86)\\eXpert PDF 12 Manager\\eXpert PDF 12"
],
"regkey_read": [
"HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows NT\\CurrentVersion\\GRE_Initialize\\DisableMetaFiles",
"HKEY_LOCAL_MACHINE\\SYSTEM\\ControlSet001\\Control\\Nls\\CustomLocale\\en-US",
"HKEY_LOCAL_MACHINE\\SYSTEM\\ControlSet001\\Control\\Nls\\ExtendedLocale\\en-US"
]
},
"first_seen": 1582516385.671875,
"ppid": 2448
},
{
"process_path": "C:\\Windows\\System32\\lsass.exe",
"process_name": "lsass.exe",
"pid": 476,
"summary": {},
"first_seen": 1582516385.3125,
"ppid": 376
}
]Signatures
[
{
"markcount": 1,
"families": [],
"description": "This executable has a PDB path",
"severity": 1,
"marks": [
{
"category": "pdb_path",
"ioc": "D:\\LULU\\TempBuilds\\TemporaryBuilds\\CAN_Installer_Builder\\12\\s\\_bin\\InAppMessengereXpertPDF12\\Win32\\InAppMessengereXpertPDF12.pdb",
"type": "ioc",
"description": null
}
],
"references": [],
"name": "has_pdb"
},
{
"markcount": 2,
"families": [],
"description": "The file contains an unknown PE resource name possibly indicative of a packer",
"severity": 1,
"marks": [
{
"category": "resource name",
"ioc": "REGISTRY",
"type": "ioc",
"description": null
},
{
"category": "resource name",
"ioc": "TYPELIB",
"type": "ioc",
"description": null
}
],
"references": [],
"name": "pe_unknown_resource_name"
}
]Yara
The Yara rules did not detect anything in the file.
Network
{
"tls": [],
"udp": [
{
"src": "192.168.56.101",
"dst": "192.168.56.255",
"offset": 546,
"time": 3.0784730911254883,
"dport": 137,
"sport": 137
},
{
"src": "192.168.56.101",
"dst": "224.0.0.252",
"offset": 2374,
"time": 3.040168046951294,
"dport": 5355,
"sport": 51001
},
{
"src": "192.168.56.101",
"dst": "224.0.0.252",
"offset": 2702,
"time": 1.0357680320739746,
"dport": 5355,
"sport": 53595
},
{
"src": "192.168.56.101",
"dst": "224.0.0.252",
"offset": 3030,
"time": 3.052711009979248,
"dport": 5355,
"sport": 53848
},
{
"src": "192.168.56.101",
"dst": "224.0.0.252",
"offset": 3358,
"time": 1.5338871479034424,
"dport": 5355,
"sport": 54255
},
{
"src": "192.168.56.101",
"dst": "224.0.0.252",
"offset": 3686,
"time": -0.08749699592590332,
"dport": 5355,
"sport": 55314
},
{
"src": "192.168.56.101",
"dst": "239.255.255.250",
"offset": 4014,
"time": 1.5635950565338135,
"dport": 1900,
"sport": 1900
},
{
"src": "192.168.56.101",
"dst": "239.255.255.250",
"offset": 8490,
"time": 1.0689351558685303,
"dport": 3702,
"sport": 49152
},
{
"src": "192.168.56.101",
"dst": "239.255.255.250",
"offset": 12682,
"time": 3.1256492137908936,
"dport": 1900,
"sport": 53598
}
],
"dns_servers": [],
"http": [],
"icmp": [],
"smtp": [],
"tcp": [],
"smtp_ex": [],
"mitm": [],
"hosts": [],
"pcap_sha256": "7708355d824747ef01b79f2505be6af279d4bce845e4b23eff17c67c2e610467",
"dns": [],
"http_ex": [],
"domains": [],
"dead_hosts": [],
"sorted_pcap_sha256": "b38433ca598b0d2576e47919a4b60084bdf4d78bf36b4d0fe90802fc0e5635b0",
"irc": [],
"https_ex": []
}Screenshots
Hashes [?]
| Property | Value |
|---|---|
| MD5 | 6f999e0dea48505561723879521c340f |
| SHA256 | 6e7a94ee0e1162cd50c7563f1caaf0aa969df48dc06d2cb29526bc3cf737107c |
Error Messages
These are some of the error messages that can appear related to expert manager.exe:
expert manager.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
expert manager.exe - Application Error. The instruction at "0xXXXXXXXX" referenced memory at "0xXXXXXXXX". The memory could not be "read/written". Click on OK to terminate the program.
Messenger service has stopped working.
End Program - expert manager.exe. This program is not responding.
expert manager.exe is not a valid Win32 application.
expert manager.exe - Application Error. The application failed to initialize properly (0xXXXXXXXX). Click OK to terminate the application.
What will you do with the file?
To help other users, please let us know what you will do with the file:
Malware or legitimate?
If you feel that you need more information to determine if your should keep this file or remove it, please read this guide.
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Comments
Please share with the other users what you think about this file. What does this file do? Is it legitimate or something that your computer is better without? Do you know how it was installed on your system? Did you install it yourself or did it come bundled with some other software? Is it running smoothly or do you get some error message? Any information that will help to document this file is welcome. Thank you for your contributions.
I'm reading all new comments so don't hesitate to post a question about the file. If I don't have the answer perhaps another user can help you.
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